Returns & Exchanges
At Outback Toys, we want you to be completely satisfied with your rugged fashion choices, which is why we offer a 30-day return policy on all unworn items with original tags. If your gear doesn't fit the journey, we make the exchange process as seamless as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products are in brand-new condition.
- 3.Label and Ship
Print the prepaid shipping label provided by our portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
